论文题名(中文): | zl供电公司的绩效考核体系优化研究 |
作者: | |
学号: | 2022040028 |
保密级别: | 公开 |
论文语种: | chi |
学科代码: | 125100 |
学科名称: | 管理学 - 工商管理 |
学生类型: | 专业硕士 |
学位: | 专业硕士 |
学校: | 延边大学 |
院系: | |
专业: | |
第一导师姓名: | |
第一导师学校: | |
论文完成日期: | 2024-04-11 |
论文答辩日期: | 2024-08-01 |
论文题名(外文): | Research on optimization of performance appraisal system of zl power supply company |
关键词(中文): | |
关键词(外文): | Performance Management Assessment Optimization Electric power company |
论文文摘(中文): |
国家电网作为能源战略布局的核心和能源产业链的关键,电力行业的改革与市场化至关重要。为了提升服务质量,供电公司需加快改革步伐,以此树立央企的责任感和良好形象。供电公司具有业务特殊性、服务重要性和运营复杂性等特征,使得公司员工的工作状态在公司管理中起着至关重要的作用。科学的考核机制能客观评估员工表现,依据业绩奖惩,激发工作积极性和创造力,提升生产效率和服务质量。同时,明确的工作目标和考核标准能摆脱慵懒工作状态,激发员工主动性,注重工作质量和效率。因此,绩效管理在供电公司中的应用,不仅是管理手段的创新,更是推动电力公司持续发展的重要保障。 本文通过查阅公司相关文件及规章制度,获得了该公司关于绩效考核的详细背景资料。采取问卷调查进一步了解ZL供电公司目前绩效考核现状,并进行了相关性分析,通过本文的研究发现: ZL供电公司绩效考核体系中存在绩效考核目标没有结合实际、指标设计不全面、反馈信息不准确以及结果利用不充分的问题。针对这些问题,以马斯洛需求层次理论、斯金纳强化理论和亚当斯公平感知理论为依托进行了优化完善。第一,基层电力公司在进行绩效考核管理目标设定时,若不与实际相结合,则可能导致制度僵化,使得绩效考核结果大打折扣,应在上级的战略目标基础上,依据实际层层分解到个人,同时紧密结合基层实际工作;第二,电力公司在进行绩效管理指标设计时应树立科学的绩效管理理念,加强宣贯,深抓理念,对绩效考核指标合理量化,同时丰富绩效考核方法;第三,加强绩效管理全过程的监控,可及时识别员工的短板与困境,增强员工的信心和工作积极性,从而有效提升个人绩效和部门绩效,ZL供电公司应制定完善的绩效考核沟通及反馈机制;第四,针对不同类型的职工进行差异化考核可以有效避免轮流坐庄问题,实现更公平的激励机制,ZL供电公司应强化绩效考核结果的应用,实现人力资源的优化配置。 通过以上的优化方案,解决产生绩效管理问题的根本原因,确保优化方案得到更好的施展与落实。期望能够提升ZL供电公司绩效考核的公正性、准确性和有效性,为公司的长远发展提供有力保障。同时,也希望能够为其他相似电力公司的绩效考核提供有益的借鉴和参考。 |
文摘(外文): |
As the core of the energy strategic layout and the key of the energy industry chain, the reform and marketization of the power industry are crucial. In order to improve the service quality, power supply enterprises need to accelerate the pace of reform, so as to establish a sense of responsibility and a good image of the central enterprise. The business particularity, service importance and operation complexity of power supply enterprises make the working state of employees play a crucial role in enterprise management. A scientific assessment mechanism can objectively evaluate the performance of employees, reward and punish according to the performance, stimulate the enthusiasm and creativity of work, and improve the production efficiency and service quality. At the same time, clear work objectives and assessment standards can get rid of the lazy working state, stimulate the initiative of employees, and pay attention to the quality and efficiency of work. Therefore, the application of performance management in power supply enterprises is not only an innovation of management methods, but also an important guarantee to promote the sustainable development of power supply enterprises. This article obtains detailed background information on the company's performance appraisal by consulting the company's relevant documents and rules and regulations. A questionnaire survey was taken to further understand the current performance assessment status of ZL power supply company, and carried out a correlation analysis. Through the research of this article, it was found that there are problems in the performance appraisal system of ZL power supply company that The assessment objective is not combined with the reality, the index design is not comprehensive, the feedback information is not accurate and the result is not fully used. In response to these problems, it has been optimized and improved based on Maslow's demand hierarchy theory, Skinner reinforcement theory and Adams's fair perception theory. First, the grassroots power company should set the performance evaluation management target in accordance with the actual situation, otherwise it may lead to rigidity in the system, causing the performance evaluation results to be greatly reduced. It should base its goals on the strategic objectives of the superior and decompose them into individual levels in accordance with the actual situation. At the same time, it should closely combine with the actual work at the grassroots level. Second, the power company should establish a scientific performance management concept when designing performance management indicators, strengthen publicity and education, deeply grasp the concept, and reasonably quantify the performance evaluation indicators. At the same time, it should enrich the performance evaluation methods. Third, it should strengthen the monitoring of the entire performance management process to identify the shortcomings and difficulties of employees in a timely manner and enhance the confidence and work enthusiasm of employees, thereby effectively improving individual performance and department performance. ZL Power Supply Company should formulate a complete performance evaluation communication and feedback mechanism. Fourth, differentiated evaluation for different types of employees can effectively avoid the problem of rotating the throne and achieve a more fair incentive mechanism. ZL Power Supply Company should strengthen the application of performance evaluation results and realize the optimal allocation of human resources. Through the above optimization scheme, the root cause of the performance management problem is solved, and the optimization plan is better implemented and implemented. It is expected to improve the fairness, accuracy and effectiveness of the performance appraisal of ZL power supply company, and provide a strong guarantee for the long-term development of the company. At the same time, I also hope to provide useful reference for the performance appraisal of other similar power companies. |
参考文献: |
参考文献
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开放日期: | 2024-08-16 |